After Sales Service

In order to properly support our brands we maintain a wide range of spare parts and operate a well-equipped workshop to service and maintain watches to factory standard. To do this we have specialised tools for each watch brand and we receive training on new models. We access factory information to ensure correct procedures are followed and appropriate tools are available for our watchmakers.

GMB Watch Service Price List Sept 2016

 

           
Repair Astina OBAKU Storm Tissot/ Certina   Timex      
OVERHAUL                  
Manual        $214.00          
Automatic        $239.00          
Manual Chronograph        $445.00          
Automatic Chronograph        $445.00          
Quartz Analogue  $101.00  $101.00  $80.00  $196.00  From  $73.00      
Quartz Chronograph  $165.00  $165.00  $165.00  $346.00  From  $146.00      
Quartz Duo  $114.00  $114.00  $107.00  $408.00  From  $101.00      
AutoQuartz        $346.00          
T-Touch        $449.00          
Digital - except Kids (only new watch or watch head) FROM  $95.00    $107.00    From  $77.00      
ESTIMATES                  
Non-refundable  $24.00  $24.00  $24.00  $23.00    $24.00      
If opened for estimate increased to:
But credited against proceed.
 $38.00  $38.00  $38.00  $36.00    $38.00      
                   
PART REPAIRS                  
Minimum Labour Charge  $24.00  $24.00  $24.00  $23.00    $24.00      
Battery fitting with water test  $43.00  $43.00  $43.00  $49.00    $43.00      
Battery fitting, Divers watch  $53.00    $53.00  $68.00    $53.00      
Battery fitting non-water-resistant   $34.00  $34.00  $34.00  $36.00    $34.00      
T-Touch Battery fitting        $81.00          
Bracelet repair from (parts extra)  $24.00  $24.00  $24.00  $23.00    $24.00      
Glass fitting labour only (glass extra)  $34.00  $34.00    $41.00          
Mineral Glass, round flat fitted FROM  $49.00  $53.00    $81.00          
Mineral Glass, shaped flat fitted FROM  $54.00  $71.00    $81.00          
Mineral Glass, curved/domed fitted FROM  $56.00  $52.00    $103.00          
Sapphire glass plain + seal fitted from        $105.00          
T-Touch Sapphire printed + seal fitted FROM        $234.00          
                   
PARTS ONLY Labour and Delivery extra - approximate      
Links each FROM  $8.00  $19.00  $8.00  $10.00    $8.00      
End pieces each FROM  $10.00      $17.00   N/A   $10.00      
Clasps each FROM  $18.00  $29.00  $23.00  $49.00       N/A   $23.00      
Seals each FROM  $7.00  $7.00  $7.00  $9.00   N/A   $7.00      
Pins for bracelet each FROM  $4.00  $4.00  $8.00  $4.00    $4.00      
Leather straps each FROM  $19.00  $24.00  $46.00  $57.00    $30.00      
Velcro Strap each FROM  $19.00    $46.00      $20.00      
Polyurethane/rubber strap each FROM  $30.00  $48.00  $60.00  $89.00    $30.00      
Plastic strap each FROM  $19.00    $46.00      $20.00      
Elastic kids strap each             $12.00      
Metal bracelet, expanding FROM  $34.00  $29.00      EST      EST     $34.00      
Metal bracelet, light pressed steel FROM  $46.00  $53.00       EST     EST    $37.00      
Metal bracelet, heavier/cast FROM  $80.00  $143.00      EST      EST     $70.00      
Integral case/strap assembly FROM      $128.00      $64.00      
Cases FROM  $54.00    $68.00      $36.00      
Mineral Glass, round flat FROM  $17.00  $20.00    new        case   $41.00      new        case       
Mineral Glass, shaped flat FROM  $21.00  $38.00    new        case   $41.00      new        case       
Mineral Glass, curved/domed FROM  $23.00  $29.00    new        case   $63.00      new        case       
Sapphire glass plain + seal FROM        $65.00          
T-Touch Sapphire printed + seal FROM        $153.00          
T-Touch battery kit        $27.00          
Battery each  $10.00  $10.00  $10.00  $9.00    $10.00      
Dial FROM  $19.00  $20.00  $16.00  $49.00    $19.00      
Hands FROM  $13.00  $10.00  $16.00  $25.00    $12.00      

Overhaul includes seals and movement parts. If the cost of the repair will be excessive due to expensive materials or substantial damage we will re-estimate. Dials, hands, glass, bracelet parts, cases etc not included

 
 
 

 

 

 

   
Delivery  Courier DLE Courier  A4   Rural ADD   FastPost below $30      
   $10.00  $14.00    $8.00    $4.00      

Estimates 

                 
Due to the high cost of estimating charges now apply; please use the above list.
 
 
 
 
 
 
* All watches will be tested according to their manufacturer's water-resistance specification.
 
 
 
 
 
*  Estimates are valid for 15 working days then will be returned not repaired.
 
 
 
 
 
 
 
Guarantee Repairs
 
 
 
 
 
 
 
 
 
Please forward with the orignal warranty card completed by the official agent or authorised retailer at the time purchase. All new watches are fitted with a battery to insure that you can be demonstrated to customers when making a purchase. These batteries are considered consumable items and are not covered by the manufacturer's warranty.
 
 
 
 
 

Expected Time for Repair

 
 
 
 
 
 
 
 
 
Please allow 10 WORKING days. At busy times such as after Xmas the delay might be longer.